When you submit an enquiry through our website's contact form, we may collect:

• Your name
• Mobile number
• Email address
• Selected service or service category
• Message or enquiry details

We collect this information only when you voluntarily submit it through our contact form.

Our website currently does not provide a document-upload facility through the contact form or service pages.

We use the information submitted by you for the following purposes:

• To respond to your enquiries.
• To understand your service requirements.
• To provide information and assistance regarding our services.
• To communicate with you about your enquiry.
• To maintain enquiry records and provide customer support.

We do not use your enquiry information for unrelated purposes.

Information submitted through our contact form may be stored in our website's enquiry management system and email records.

We retain enquiry information only for as long as reasonably necessary to respond to enquiries, provide requested assistance, maintain relevant records, or comply with applicable legal requirements.

We do not sell or rent your personal information to third parties.

Your information may be processed by service providers involved in operating our website, hosting our website, managing enquiries, or delivering emails.

We may also disclose information where required by applicable law or a lawful request from an authorised authority.

Our website may use essential cookies and similar technologies necessary for website functionality, security, and proper operation.

We currently use SureCookie for cookie-related management.

We do not currently use Google Analytics or Meta Pixel. If we introduce analytics or advertising tracking tools in the future, we will update this Privacy Policy and the applicable cookie consent settings.

You can also manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

If you choose to contact us through WhatsApp, your communication and personal information will also be subject to WhatsApp's applicable terms and privacy policy.

We may use WhatsApp to respond to enquiries and communicate about requested services.

We take reasonable technical and organisational measures to protect the information submitted through our website against unauthorised access, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

You may contact us to:

• Ask about the personal information you have submitted.
• Request correction of inaccurate information.
• Request deletion of your information, where applicable.
• Raise concerns about how your information is handled.

We will review and respond to reasonable requests in accordance with applicable laws.

Our website may contain links to government portals, WhatsApp, or other third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their respective privacy policies before sharing personal information.

Our website is not specifically designed to collect personal information directly from children.

If you believe that a child has submitted personal information without appropriate authorisation, please contact us so that we can review the matter.

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, or applicable legal requirements.

Any updates will be published on this page with the revised date.